AI automation for HVAC, plumbing, and home-service operators.
Voice receptionists that answer every service call, book jobs straight into ServiceTitan or your dispatch tool, and cover after-hours coverage so your techs stop chasing voicemails. Live today on VAPI + ServiceTitan at Hall’s HVAC.
Where AI actually fits.
Every missed call is a lost job
Service-business demand is lumpy: one hot-water-heater failure at 7 PM turns into a full-replacement ticket. If nobody picks up, the caller phones the next contractor on Google.
Dispatch data lives in one system
ServiceTitan, Housecall Pro, Jobber — the dispatch board is the source of truth. A receptionist that can't read availability live can't quote a real arrival window.
After-hours is unstaffed
Most shops have someone on the phone 9–5 and nobody past 6. The AI agent picks up every call, takes the job details, and books first thing in the morning.
Repeat customers want self-service
Tune-up reminders, service history lookups, maintenance-plan renewals — all paperwork the front office spends hours on that an agent can handle end-to-end.
Named clients in this vertical.
Hall’s HVAC
Pampa, TXAnswering 100% of inbound calls; jobs book directly into ServiceTitan; owner stopped fielding after-hours calls personally.
What we build for you.
- 01
Voice AI dispatcher
Inbound call handling with live ServiceTitan (or equivalent) lookup for slot availability, job type capture, and SMS confirmations. 24/7. Starts at $1,500 setup + $350/month.
- 02
ServiceTitan / Housecall Pro integration
Writes customer records and jobs straight into dispatch. Reads tech availability in real time so the arrival window quoted is the arrival window set.
- 03
Outbound recall + maintenance
Automated outreach for tune-up reminders, maintenance-plan renewals, and invoice follow-up. Triggered by events in your dispatch system, not a separate CRM.
Want this shipped for your shop?
Book a scoping callFrequently asked questions
- Yes. Hall’s HVAC runs an AI receptionist built on VAPI that writes jobs directly into ServiceTitan during the call, using their own ServiceTitan credentials. Tech availability, job type, arrival window — all read from ServiceTitan so the quote on the phone matches the dispatch board.
- ServiceTitan is the production reference deployment. The same pattern works against Housecall Pro, Jobber, FieldEdge, or any dispatch system with an API. If the system has webhooks or a REST API, we can wire it.
- The AI receptionist answers 24/7. For after-hours emergency calls, it captures the problem details, books the soonest available window, and sends the on-call tech an SMS with the job details. Non-emergencies are booked into the next business day without waking anyone up.
- Voice AI starts at $1,500 setup + $350/month for up to 300 calls and covers most small-shop volumes. Growth tier ($1,500 + $500/month, bilingual) suits mid-size ops doing 500+ calls. AI Audit ($5,000) is the 4-week version if you want a full operational map first.