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Cited chatbots on your docs
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Last Updated: April 2026

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Benian Technologies
1

One chatbot.Every channel.

Book a scoping callTry the full chat
Benian AI
Hi, I'm Benian AI. Ask me anything about AI for your business.
Where it lives

One chatbot.
Every channel.

Website
WhatsApp
Slack
Teams
Messenger
Instagram
Same answer · same tone · every surface
What you get

Four things that
actually matter.

01
01

Always on.

Customers get answers any hour, any day. No hold times, no ticket queue.

02
02

Less load on your team.

Routine questions get handled. Your humans focus on what actually needs them.

03
03

Hands off when it should.

Low-confidence queries route to a named human on Slack, email, or your ticket system.

04
04

Every language.

Multilingual by default. The bot replies in whatever language the customer wrote in.

In practice

Three kinds of conversations, every day.

Customer support
I bought a jacket 45 days ago — can I still return it?
Our standard window is 30 days, but holiday items extend to 60. Share your order number and I'll check if yours qualifies.
Cited to Returns Policy · §2.1
Team help
I'm traveling for a client visit — can I expense meals up to $80?
T&E caps client-visit meals at $75 per person per day. If you need more for a specific reason, ping @finance on Slack.
Routed to @finance
Lead capture
What does your enterprise plan cost?
We don't publish pricing — it depends on your channel mix and integrations. Share your company size and I'll have Sarah from sales reach out.
Alerted @sarah · sales
How we build it

Three steps.
14–21 business days.

Week 1
01
Week 1

Scope

We map your channels, the docs the bot needs, and the handoff rules. A short kickoff.

Weeks 2–3
02
Weeks 2–3

Build & deploy

We ingest your docs, wire your channels, and ship to production. 14–21 business days.

Ongoing
03
Ongoing

Iterate

Weekly review of conversations that went sideways. We tune prompts and fill doc gaps.

Ready to ship a chatbot?

Tell us about your channels and your docs. We’ll scope, quote, and start.

Book a callTry the full chat