The right people.
A reason to reply.

We agree the audience and purpose, research relevant contacts, review the sending setup, write the sequence and connect reply handling to your team and CRM. The scope sets out approval, sending limits, stop rules and the handover. Ongoing campaign operation is agreed separately.

Yes, subject to the access and integrations those tools support. We review your mailboxes, sending platform and CRM before recommending changes. Accounts stay under your control, and third-party subscriptions are billed to you directly.

We review domain and mailbox setup, authentication records, contact quality, suppression lists and sending limits. We agree what to monitor and when to pause or adjust. This work supports responsible sending; it cannot guarantee inbox placement or a particular response rate.

You approve the audience, copy and sending rules before launch. We configure the agreed reply categories and CRM handover so a named person can take over. Replies and opt-outs are included in the stop rules, and the handover is tested before sending starts.

No. Results depend on the offer, audience, message, sender reputation and your follow-up. We agree which signals to report and distinguish sends, replies, qualified conversations and recorded sales rather than treating them as the same outcome.

You control the sending and CRM accounts. The handover includes the agreed audience criteria, research records, sequence copy, suppression and stop rules, integration notes and a walkthrough. Ownership of custom deliverables follows the agreement and full payment; third-party tools and licences remain separate.