The Voice Receptionist answers every inbound call in under two seconds using VAPI as the voice runtime, orchestrated with your calendar, CRM, and knowledge base. Bilingual by default, auto-detects English or Spanish, responds fluently without a menu prompt. 45+ languages available on request.
Reads your live calendar, offers real open slots, and confirms bookings inside the call. Grounded in your FAQs and refuses out-of-scope topics instead of improvising. Intent routing classifies by customer type, urgency, and topic, sales, billing, or on-call page for urgent issues.
Voicemail replacement captures intent and notifies the right person on Slack or SMS. Every call logs to the CRM with transcript, sentiment, and resolution attached. Typical builds ship in 14 business days.
F05
Feature · F05
Voice Receptionist.
Every call, first ring, bilingual
This is the spec sheet for the inbound voice-agent feature. For a live demo, have the agent call your phone in 45 seconds, see the Voice AI product page. Here, you get the build: what ships, what it integrates with, what it costs in ops complexity.
Ships · 14 daysStack · VAPI · Claude · LiveKit +2Runs on · your infrastructure
A real 42-second inbound call. Waveform on top, transcript synced line by line.
Incoming call · English
0:42 · picked up 1.4s0:02AgentThanks for calling Westside Dental. I can help you book an appointment. What’s the reason for your visit today?
0:09CallerI chipped a tooth this morning, my kid was throwing a football around.
0:14AgentSorry to hear that. I’m looking at the schedule now. Dr. Okafor has an emergency slot open at 4:15 today. Would that work?
0:24CallerYes, 4:15 works. Thank you.
0:28AgentBooked. You’ll get a text confirmation at the number you’re calling from. Anything else I can help with?
0:38CallerNo, that’s it. Thanks.
What the logs say
Operational reality, one clinic’s month.
A 30-day snapshot from one deployed voice agent. Sparklines show day-over-day trend.
Live panel
Trailing 30 days · one deployed agentWhat's in the box
What the agent can actually do.
No overflow queue. No capacity ceiling. Every inbound call, first ring, with the same response time at 2 AM as at 2 PM.
VAPITwilio
Books against your calendar
Reads Google Calendar, Microsoft 365, or Calendly live. Offers real open slots. Confirms inside the call. The caller hangs up already scheduled.
Google CalendarCal.comMicrosoft 365
Auto-detects English or Spanish and responds fluently. No "press 1 for…" prompt. 45+ languages available on request using the underlying models.
ClaudeElevenLabs
Knowledge-grounded answers
Grounded in your FAQs, pricing, policies, and product docs. Out-of-scope questions get a refusal, not an improvisation.
ClaudePinecone
Sales goes to sales. Billing goes to billing. Urgent issues trigger an on-call page with the caller’s number and a transcript snippet.
ClaudeTwilio
Live conversation captures intent and notifies the right person on Slack or SMS in real time. Nobody leaves a voicemail that sits until Monday.
SlackSMS
Pipeline
What happens inside a call.
Call
Transcribe
Reason
Book
Log to CRM
Integrations
Plugs into your stack.
Voice & telephony
15+VAPIVocodeRetellTwilioTelnyxSignalWire
Calendar & CRM
25+Google CalendarMicrosoft 365CalendlyHubSpotSalesforceRedtail
Next step
Scope this build.
Tell us the stack you want this wired to. We'll come back with the scope, the timeline, and, if the math doesn't work, say so before you sign anything.
Scope this build